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| Telephone: |
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847-742-7006 |
| FAX: |
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847-742-1315 |
| Postal address: |
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201 N. Spring St., Elgin IL 60120 |
Security specialist and
locksmiths
| |
| RETURNS
POLICY: |
| A restocking
fee of at least 10% shall apply to all returns. Where packaging is
incomplete or destroyed the restocking
fee will be 25%. For special order
merchandise the restocking
fee is 50%. Merchandise returned that was paid
for in cash shall be refunded in cash or check at the discretion of Elgin
Key & Lock Co. Credit card sales shall be handled as credit card
refunds. Merchandise returned that was paid for with a check shall be
refunded with a check within 15 days of the return. The customer shall be
responsible for any freight or delivery charges incurred returning any
merchandise unless the item was shipped in error by Elgin Key & Lock
Company. Absolutely no returns after 30 days. THE ORIGINAL SALES INVOICE MUST ACCOMPANY ALL OVER-THE-COUNTER
RETURNS. |
| LIMITED
WARRANTY: |
| Since the
goods sold are not manufactured by us, Elgin Key & Lock Company makes
no warranty, express or implied, as to such goods, excepting that all
goods sold are owned by it, free of any security interest or other lien.
Elgin Key & Lock Company will, however, make available to the Buyer
all transferable warranties made to it by the Manufacturers,
and will use all reasonable efforts to obtain from the Manufacturers ,
in accordance with the Manufacturers customary practices, the repair or
replacement of such goods as may prove to be defective in workmanship or
materials. THE WARRANTY EXPRESSED IN THIS PARAGRAPH IS EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY
OR MERCHANTABILITY OR FITNESS FOR USE NOT MENTIONED ABOVE.
Installation work is warranted for a period of thirty days, EXCEPTING any
changes in structures or frames occurring as a result of weather or other
cause beyond our control. Electrical parts purchased from seller to be
installed by Buyer or Buyer's Agent or Customer are sold AS-IS and as such
are not warranted or returnable. All merchandise that is sold "AS-IS" is not
warranted in any way. |
| PRIVACY
POLICY: |
|
Privacy Statement of
Elgin Key & Lock Co.
Providing Visitors with Anonymous Access
You can access our Web site home page and browse our site without disclosing your personal data.
The services and links of our Web site
Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.
Our Web site includes a link to:
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Illinois Department of Professional Regulation. |
|
We may also provide links to manufacturers and suppliers of the products we sell
and service and trade organizations associated with our organization. |
Such third party Web service providers may collect personal data about our visitors.
Automatic Collection of Information
We do not automatically log personal data nor do we link information automatically logged by other
means with personal data about specific individuals.
We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.
Data Collection and Purpose Specification
We collect the personal data that you may volunteer while using our services.
We do not collect information about our visitors from other sources, such as public records or bodies, or private
organizations.
We do not collect or use personal data for any purpose other than to
maintain our customer database for the purpose of accounts, billing
and security records required for the continued service of our
customers.
If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose:
Records@elginkey.com
Children's Privacy
We do not knowingly collect personal data from children.
Disclosure and Visitor Choice
We do not disclose your personal data to our subsidiaries or other organizations.
Confidentiality / Security
We do not give visitors to our Web site the option of using a secure transmission method
to send us their personal data.
We have implemented security policies, rules and technical measures to protect the personal data that
we have under our control from:
|
unauthorized access |
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improper use or disclosure |
|
unauthorized modification |
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unlawful destruction or accidental loss |
All our employees and data processors, who have access to, and are associated with the
processing of personal data, are obliged to respect the confidentiality of
our visitors' personal data.
We ensure that your personal data will not be disclosed to State institutions and authorities
except if required by law or other regulation.
Customer Security information and keying records shall never
be released to third parties except on the authority of the customer or on
presentation of a warrant or subpoena issued to us by a US court
of competent jurisdiction. If any such records are ordered released under a
civil court subpoena We will make every effort with the information currently
available to notify the subject of the subpoena about the release of the subject
information.
Access to the personal data we may hold about you
Upon request, which you can indicate by:
| Request in writing. |
We will provide you with a readable copy of the personal data which we keep about you,
within a week.
We will provide the information
at a charge of
Certified mail rates, plus $12.00, plus $1.00 per page. If such records contain
security information such as safe combinations or key codes, Elgin Key reserves
the right to require positive photo identification before records will be
released.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
|
erased |
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rectified or amended |
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completed |
We reserve the right to refuse to provide our visitors with a copy of their personal data,
but will give reasons for our refusal.
We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.
Certain records required by the Illinois department of Professional
Regulation are kept for a period of two years. These records may contain
personal data such as date of birth, Social security number, Drivers license
data etc. Such records are not stored electronically and are destroyed within 6
months of the mandated 2 year period.
Privacy Compliance
There are no national laws or self-regulatory schemes applicable to our web site or
organization.
There are no global or regional regulatory or self-regulatory schemes applicable to our web site or
organization.
Privacy Support
If you have an enquiry or concern about our privacy policy, please contact:
|
Name/designation : |
Jack Forbes |
|
Department : |
Secretary |
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Address : |
201 N Spring St |
|
Phone Number : |
847-742-7006 |
|
Fax Number : |
847-742-1315 |
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Email address : |
records@elginkey.com |
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URL : |
www.elginkey.com |
We do not recommend another means by which visitors' concerns may be addressed.
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