ELGIN KEY & LOCK CO., INC.

Security specialist and locksmiths 

Serving the Elgin, Illinois Area Since 1933

 

 

Up

Sales Dept:

Vince  Forbes

Mike  Knott

Service Dept: 

  Clark Houghtby

Phone

847-742-7006

Store Hours

Monday - Friday

8:00 AM - 5:30 PM
Saturday
9:00 AM - 1:00 PM

Sunday
Closed

Security specialist and locksmiths 

Holiday Scedule
Closed

Saturday 12/24
Monday 12/26

Saturday 12/30

 

 

 RETURNS POLICY:
 A restocking fee of at least 10% shall apply to all returns. Where packaging is incomplete or destroyed the restocking fee will be 25%. For special order merchandise the restocking fee is 50%. Merchandise returned that was paid for in cash shall be refunded in cash or check at the discretion of Elgin Key & Lock Co. Credit card sales shall be handled as credit card refunds. Merchandise returned that was paid for with a check shall be refunded with a check within 15 days of the return. The customer shall be responsible for any freight or delivery charges incurred returning any merchandise unless the item was shipped in error by Elgin Key & Lock Company. Absolutely no returns after 30 days. THE ORIGINAL SALES INVOICE MUST ACCOMPANY ALL OVER-THE-COUNTER RETURNS. 
 LIMITED WARRANTY:
Since the goods sold are not manufactured by us, Elgin Key & Lock Company makes no warranty, express or implied, as to such goods, excepting that all goods sold are owned by it, free of any security interest or other lien. Elgin Key & Lock Company will, however, make available to the Buyer all transferable warranties made to it by the Manufacturers, and will use all reasonable efforts to obtain from the Manufacturers , in accordance with the Manufacturers customary practices, the repair or replacement of such goods as may prove to be defective in workmanship or materials. THE WARRANTY EXPRESSED IN THIS PARAGRAPH IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR USE NOT MENTIONED ABOVE. Installation work is warranted for a period of thirty days, EXCEPTING any changes in structures or frames occurring as a result of weather or other cause beyond our control. Electrical parts purchased from seller to be installed by Buyer or Buyer's Agent or Customer are sold AS-IS and as such are not warranted or returnable. All merchandise that is sold "AS-IS" is not warranted in any way. 
 PRIVACY POLICY:

Privacy Statement of Elgin Key & Lock Co.

Our principal activities are:
bullet Locksmiths
bullet Physical security consulting and installation
bullet Commercial & Retail sales of security products

Our privacy policy covers Elgin Key & Lock Co. and its Web site:
Organization Name: Elgin Key & Lock Co.
Address: 201 N. Spring St.
City, Zip: Elgin , 60120
State: IL
Country: USA
Controller: Jack Forbes
Web Site: www.elginkey.com
 

Providing Visitors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.

 

The services and links of our Web site


Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Our Web site includes a link to:

bullet Illinois Department of Professional Regulation.
bullet We may also provide links to manufacturers and suppliers of the products we sell and service and trade organizations associated with our organization.
Such third party Web service providers may collect personal data about our visitors.

Automatic Collection of Information

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

 

Data Collection and Purpose Specification

We collect the personal data that you may volunteer while using our services.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.

We do not collect or use personal data for any purpose other than to maintain our customer database for the purpose of accounts, billing and security records required for the continued service of our customers.

If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose: Records@elginkey.com

 

Children's Privacy

We do not knowingly collect personal data from children.

 

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organizations.

 

Confidentiality / Security

We do not give visitors to our Web site the option of using a secure transmission method to send us their personal data.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

bullet unauthorized access
bullet improper use or disclosure
bullet unauthorized modification
bullet unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Customer Security information and keying records shall never be released to third parties except on the authority of the customer or on presentation of a  warrant  or  subpoena issued to us by a US court of competent jurisdiction. If any such records are ordered released under a civil court subpoena We will make every effort with the information currently available to notify the subject of the subpoena about the release of the subject information.

 

Access to the personal data we may hold about you

Upon request, which you can indicate by:
bulletRequest in writing. 

 We will provide you with a readable copy of the personal data which we keep about you, within a week. We will provide the information at a charge of Certified mail rates, plus $12.00, plus $1.00 per page. If such records contain security information such as safe combinations or key codes, Elgin Key reserves the right to require positive photo identification before records will be released.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

bullet erased
bullet rectified or amended
bullet completed

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.

We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Certain records required by the Illinois department of Professional Regulation are kept for a period of two years. These records may contain personal data such as date of birth, Social security number, Drivers license data etc. Such records are not stored electronically and are destroyed within 6 months of the mandated 2 year period. 

Privacy Compliance

There are no national laws or self-regulatory schemes applicable to our web site or organization.

There are no global or regional regulatory or self-regulatory schemes applicable to our web site or organization.

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

 
Name/designation : Jack Forbes
Department : Secretary
Address : 201 N Spring St
Phone Number : 847-742-7006
Fax Number : 847-742-1315
Email address : records@elginkey.com
URL : www.elginkey.com

We do not recommend another means by which visitors' concerns may be addressed.

 
 
Send mail to Customer Service with questions or comments about this web site.
Copyright © 2001 - 2011 Elgin Key & Lock Co., Inc.
Last modified: December 05, 2011